Overview
Our refund and cancellation policy is valid for 30 days from the date of your booking. If 30 days have passed since your booking, unfortunately, we can’t offer you a refund.
Eligibility for a Refund
Refunds are applicable under the following circumstances:
- Incorrect booking information provided by the customer, including wrong dates or flight numbers, does not automatically qualify for a refund.
- Cancellations made up to 24 hours before the scheduled service are eligible for a full refund.
- No-shows or cancellations made less than 24 hours before the scheduled service will be charged the full amount.
Process for Cancellation
To cancel your booking and request a refund, please provide us with your booking reference and contact details. Contact us via phone or email at perfeito100pressa@gmail.com.
Partial Refunds
- Partial refunds may be considered on a case-by-case basis for services partially rendered.
- Services affected by factors beyond our control, such as severe weather conditions or unexpected traffic, may not qualify for a refund.
Refunds
Once your cancellation is processed, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again, then contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at perfeito100pressa@gmail.com.
Non-refundable Services
- Services completed as per the booking agreement are non-refundable.
- Cancellations made less than 24 hours before the scheduled pick-up time are non-refundable.
Need Help?
For questions related to refunds and cancellations, please contact us at perfeito100pressa@gmail.com. Our team is here to assist and ensure your experience with Perfeito100Pressa meets your expectations.